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Switch : how to change things when change is hard
Heath, Chip, (2010)
Ideas That Stick - Concepts that are understandable and memorable change the attitude and behavior of the listeners and readers, making them -- For example -- Want to open an account and do business with your bank. Two experts explain the art of designing "sticky" communications that adhere in the mind of the receiver.
Heath, Chip, (2007)
Was bleibt : wie die richtige Story Ihre Werbung unwiderstehlich macht
Heath, Chip, (2008)