Staffing and selection strategies for service quality
Deborah L. Whetzel; Michael A. McDaniel
| Year of publication: |
2006
|
|---|---|
| Authors: | Whetzel, Deborah L. ; McDaniel, Michael A. |
| Published in: |
Customer service delivery : research and best practices. - San Francisco, Calif. : Jossey-Bass. - 2006, p. 173-194
|
| Subject: | Dienstleistungsqualität | Service quality | Personalauswahl | Personnel selection | Personalbeschaffung | Recruitment |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003336361