Standards and innovation in manufacturing and services : the case of ISO 9000
Year of publication: |
2014
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Authors: | Mangiarotti, Giovanni ; Riillo, Cesare A. F. |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 31.2014, 4, p. 435-454
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Subject: | ISO 9000 | Innovation | Service | Manufacturing | Services | Standards | Community Innovation Survey | Standardisierung | Standardization | Dienstleistungssektor | Service industry | Qualitätsmanagement | Quality management | Industrie | Manufacturing industries | Innovationsmanagement | Innovation management |
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