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Role of monitoring and controlling quality in total quality management (TQM)
Parumasur, Sanjana Brijball, (2013)
Contolling non-conformities propagation in manufacturing
Fiegenwald, V., (2014)
Achieving customer specifications through process improvement using six sigma : case study of NutriSoil ; Portugal
Baía, Amândio Pereira, (2015)
Sustaining TQM
Dale, Barrie G., (2007)
Quality costing
Quality management systems