Steps to be followed for egovernment implementation

eGovernment, or computerization of administration in order to improve access to public services, for the benefit of citizens, institutions and last but not least for the benefit of the administration employees, represents a field able to propel our country closer to the desideratum of being part of the European Information Society. In this context, a quantitative research was conducted and following this research, the replies of 342 employees from four public institutions were corroborated. The results revealed that despite the satisfactory degree of technical equipment, official communication is traditionally performed in a physical format. The main scope of the software used by employees is editing different documents. Public sector institutions still have difficulties in considering that organizing training sessions in the field of information and communication technologies is highly important, since only 25% of the employees participated to specific training sessions over the last 2 years.