Strategic planning for public and nonprofit organizations : a guide to strengthening and sustaining organizational achievement

Intro -- TITLE PAGE -- TABLE OF CONTENTS -- LIST OF FIGURES AND EXHIBITS -- Figures -- Exhibits -- PREFACE -- SCOPE -- AUDIENCE -- OVERVIEW OF THE CONTENTS -- COMPANION STRATEGIC PLANNING WORKBOOKS -- ACKNOWLEDGMENTS FOR THE FIFTH EDITION -- THE AUTHOR -- PART ONE: UNDERSTANDING THE DYNAMICS OF STRATEGIC PLANNING -- CHAPTER ONE: Why Strategic Planning Is More Important Than Ever -- DEFINITION, PURPOSE, AND BENEFITS OF STRATEGIC PLANNING -- DEFINITION, PURPOSE, AND BENEFITS OF STRATEGIC MANAGEMENT -- COMPARISONS AND CONTRASTS -- SUMMARY -- CHAPTER TWO: The Strategy Change Cycle: An Effective Strategic Planning and Management Approach for Public and Nonprofit Organizations -- A 10-STEP STRATEGIC PLANNING PROCESS -- TAILORING THE PROCESS TO SPECIFIC CIRCUMSTANCES -- SUMMARY -- PART TWO: KEY STEPS IN THINKING, ACTING, AND LEARNING STRATEGICALLY -- CHAPTER THREE: Initiating and Agreeing on a Strategic Planning Process -- PLANNING FOCUS AND DESIRED IMMEDIATE OUTCOMES -- DESIRED LONGER-TERM OUTCOMES -- GETTING CLEAR ABOUT THE PURPOSE -- DEVELOPING AN INITIAL AGREEMENT -- PROCESS DESIGN AND ACTION GUIDELINES -- HAVE REALISTIC HOPES FOR THE PROCESS -- SUMMARY -- CHAPTER FOUR: Clarifying Organizational Mandates and Mission -- MANDATES -- MISSION -- STAKEHOLDER ANALYSES -- THE MISSION STATEMENT -- PROCESS DESIGN AND ACTION GUIDELINES -- SUMMARY -- CHAPTER FIVE: Assessing the Environment to Identify Strengths, Weaknesses, Opportunities, and Challenges -- PURPOSE -- DESIRED IMMEDIATE OUTCOMES -- LONGER-TERM DESIRED OUTCOMES -- EXTERNAL ENVIRONMENTAL ASSESSMENTS -- INTERNAL ENVIRONMENTAL ASSESSMENT -- THE ASSESSMENT PROCESS -- PROCESS DESIGN AND ACTION GUIDELINES -- SUMMARY -- CHAPTER SIX: Identifying Strategic Issues Facing the Organization -- IMMEDIATE AND LONGER-TERM DESIRED OUTCOMES -- EIGHT APPROACHES TO STRATEGIC ISSUE IDENTIFICATION -- SUMMARY