Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification: Core concepts and comparative analysis
| Year of publication: |
1996
|
|---|---|
| Authors: | Rao Tummala, V.M. ; Tang, C.L. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 13.1996, 4, p. 8-38
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