Street-level bureaucrats' attitude toward clients : a study of work group influence in the Dutch and Belgian tax administration
Shelena Keulemans and Steven Van de Walle
| Year of publication: |
2020
|
|---|---|
| Authors: | Keulemans, Shelena ; Walle, Steven van de |
| Published in: |
Public performance & management review. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-9271, ZDB-ID 2016974-7. - Vol. 43.2020, 2, p. 334-362
|
| Subject: | attitude | clients | group cohesion | street-level bureaucracy | work group socialization | Niederlande | Netherlands | Arbeitsgruppe | Team | Bürokratie | Bureaucracy | Belgien | Belgium | Meinung | Opinion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15309576.2019.1697303 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012206184