Stressors and resources in customer service roles: Exploring the relationship between core self-evaluations and burnout
| Year of publication: |
2008
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|---|---|
| Authors: | Yagil, Dana ; Luria, Gil ; Gal, Iddo |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 19.2008, 5, p. 575-595
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