A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists : the case of Hong Kong
Hung-Che Wu, Ching-Chan Cheng, Chi-Han Ai
| Year of publication: |
June 2018
|
|---|---|
| Authors: | Wu, Hung-Che ; Cheng, Ching-Chan ; Ai, Chi-Han |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 66.2018, p. 200-220
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| Subject: | Dimensions of experiential quality | Experiential satisfaction | Behavioral intentions | Multi-dimensional and hierarchical model | Kundenzufriedenheit | Customer satisfaction | Hongkong | Hong Kong | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Firmenimage | Corporate reputation | Kreuzfahrt | Cruise | Vertrauen | Confidence | Event-Marketing | Event marketing | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2017.12.011 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011814677