Study of Job Satisfaction and Its Implications for Motivating Employees at Infosys

The main aim of the study is to determine the job satisfaction of employees in Infosys. It includes determining various parameters that influence job satisfaction and also the present level of satisfaction of the employees. To understand employees perceptions about the job and come up with recommendations for the company to improve the level of job satisfaction. The method used to perform the study was a Job Satisfaction Questionnaire. The questionnaire consisted of various sections like personal details, working conditions related questions, salary and promotion opportunities related questions, work relationships and skills and abilities related questions and questions on role performed. The questionnaire was circulated in various project teams at Infosys and also the respondents belonged to various designations. The findings were that employees at Infosys valued work relationships and healthy working conditions the most when it came to job satisfaction. Closely followed were salary, other benefits and opportunities to learn new skills. Regarding working conditions the employees were satisfied with the number of hours spent at office, current location, sick and paid leaves but were dissatisfied with the flexibility at the job. Regarding salary and opportunities for promotion the employees were dissatisfied, however on the parameters of job security, other benefits and recognition for work the employees were satisfied. The results observed suggested that the company should look towards building a long term relationships with the employees by rewarding the deserving employees and providing them with the compensation that is as per industry standards. Surveys should be conducted to understand what is most important to the employees and where the company is lacking in building a healthy relationship with its employees