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The influence of consumer confusion on the repurchase intentions of hotel guests : the role of brand loyalty and customer satisfaction
Baykal, Muhammed, (2024)
An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry
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A study of customer care and satisfaction towards hotel service quality
Hung, Li-Mei, (2013)
Identification and ranking of effective factors on credit scoring of customers in Gardeshgari Bank
Ahadmotlaghi, Ehsan, (2017)
Investigating the relationship between internal market - orientation and organizational performance by considering external market capability and organizational learning : evidence from banks in Iran