Success Factors for Implementation of Entrepreneurial Knowledge Management in Malaysian Banks

This research focuses on developing and testing the concept of entrepreneurial knowledge management (EKM) to view knowledge management (KM) activities in domestic banks. The ability of banks to learn from the explicit and implicit knowledge it possess and turn it into knowledge assets that can generate income stream is a major factor for sustainable competitive advantage. We used structural equation modelling (SEM) to analyse the data gathered, given that SEM has become one of the popular statistical tools to test the relationships proposed in a parsimonious model. The research has empirically determined that the majority of the respondents are aware that knowledge is important in the business of banking. However, it appears some have relegated KM to Management Information Technology (IT) and neglected to cast a wider net to appreciate the importance of EKM for the purpose of creating unique entrepreneurial knowledge asset to enable sustainable differentiation and competitive advantage for generating future income streams.