Success factors in new service development and value creation through services
| Year of publication: |
2007
|
|---|---|
| Authors: | Edvardsson, Bo ; Gustafsson, Anders ; Enquist, Bo |
| Published in: |
Advances in services innovations. - Berlin : Springer, ISBN 3-540-29858-4. - 2007, p. 165-183
|
| Subject: | Betriebliche Wertschöpfung | Value creation | Erfolgsfaktor | Success factor | Dienstleistungssektor | Service industry | Dienstleistung | Services | Dienstleistungsinnovation | Service innovation | Innovation |
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