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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad, (2012)
Innovationen im Kundendialog : reales Kundenverhalten und reales Marketing
Belz, Christian, (2011)
Extending TAM and IDT to predict the adoption of the Internet for B-to-B marketing activities: an empirical study of UK companies
Eid, Riyad, (2009)
Factors affecting customer switching behaviour in the mobile phone market : the case of Egypt
Eid, Riyad, (2013)
Towards a high-quality religious tourism marketing : the case of Hajj service in Saudi Arabia