Super service : seven keys to delivering great customer service even when you dont feel like it even when they dont deserve it
Jeff Gee ; Val Gee
| Year of publication: |
2009 ; compl. rev. and expanded
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|---|---|
| Authors: | Gee, Val ; Gee, Jeff |
| Publisher: |
New York [u.a.] : McGraw-Hill |
| Subject: | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 204 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-07-162579-1 ; 0-07-162579-8 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004938633