Supply chain strategy of adopting blockchain in post-sale customer care outsourcing in a competitive environment
Azmat Ullah, Qingyun Xu, Yi He, Benjamin Lev
| Year of publication: |
2023
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|---|---|
| Authors: | Ullah, Azmat ; Xu, Qingyun ; He, Yi ; Lev, Benjamin |
| Published in: |
International journal of production research. - London [u.a.] : Taylor & Francis, ISSN 1366-588X, ZDB-ID 1485085-0. - Vol. 61.2023, 20, p. 7122-7150
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| Subject: | blockchain technology | competitive environment | consumers’ satisfaction | Post-sale customer care | supply chain outsourcing | Lieferkette | Supply chain | Outsourcing | Blockchain | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2022.2146773 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014383284