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Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors
Wang, Cheng-Hua, (2012)
Total quality management, market orientation and hotel performance : the moderating effects of external environmental factors
Wang, Cheng-hua, (2012)
Frontline employees' passion and emotional exhaustion : the mediating role of emotional labor strategies
Chen, Kuan-Yu, (2019)