Survey on total quality management implementation in Hong Kong

The design of the questionnaires was based on thinking, concepts or philosophies of the published ISO quality standards and Deming’s TQM theory. The amalgamation of these useful thoughts, concepts and philosophies should help in developing quality management and business management strategies that will lead to world‐class business performance.

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Year of publication:	1999
Authors:	Lee, S.F. ; Leung, Ruth
Published in:	Managerial Auditing Journal. - MCB UP Ltd, ISSN 1758-7735, ZDB-ID 2023232-9. - Vol. 14.1999, 1/2, p. 71-74
Publisher:	MCB UP Ltd
Subject:	Business strategy \| Deming \| ISO 9000 \| Organizational behaviour \| Total quality management

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/02686909910245720 [DOI]
Source:	Other ZBW resources

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