Surveying quality management: A new measure-oriented approach
| Year of publication: |
2000
|
|---|---|
| Authors: | Bavagnoli, Gabriele ; Perona, Marco |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 17.2000, 8-9, p. 839-857
|