Sustainability Partnerships and Teamwork in Health IT Implementation Essential Findings from the Transforming Healthcare Quality Through IT Grants

This report presents findings from the Agency for Healthcare Research and Quality’s Transforming Healthcare Quality Through IT program on aspects of sustainability, partnerships, and effective teamwork in grantees’ health IT implementation. Seventy percent of grantees sustained or increased use of at least some of the health IT that was a focus of their project. When purchasing a health IT product, grantees stressed the importance of checking product ratings and quality of technical support. Nearly all partnerships built or enhanced through IT grants continued to work together in part or in whole after the end of the grant period. In most projects, users were involved in process redesign before implementation and conducted competency-based training as part of implementation.