Switching barriers in business-to-business services: a qualitative study
| Year of publication: |
2006
|
|---|---|
| Authors: | Yanamandram, Venkata ; White, Lesley |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 17.2006, 2, p. 158-192
|