Synergistic effects of operant knowledge resources
Year of publication: |
2010
|
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Authors: | Melancon, Joanna Phillips ; Griffith, David A. ; Noble, Stephanie M. ; Chen, Qimei |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 5, p. 400-411
|
Subject: | Dienstleistungssektor | Service industry | Einzelhandel | Retail trade | Betriebliche Wertschöpfung | Value creation | Wissensmanagement | Knowledge management | Ressourcenorientierter Ansatz | Resource-based view |
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