Systemic design & mass customised service delivery : one-stop services for university students in Taiwan
Year of publication: |
2020
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Authors: | Pham, Duong Thuy ; Lai, Wenhsiang |
Published in: |
International journal of applied business and economic research. - New Delhi : Serials Publ., ISSN 0972-7302, ZDB-ID 2460416-1. - Vol. 18.2020, 1, p. 1-20
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Subject: | Systems-thinking design | mass - customised service | One-Stop Services | Mass Customization | Mass customization | Taiwan | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Dienstleistungssektor | Service industry |
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