//-->
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew, (2015)
Quality deterioration in package tours : the interplay of asymmetric information and reputation
Chen, Yong, (2013)
Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Chen, Yong, (2016)
Tourists' satisfaction judgments : an investigation of emotion, equity, and attribution
Chang, Jui Chi, (2008)