Tax service quality for enterprises : development of a valid measurement scale
Lien Thi Nguyet Au, Hung Trong Hoang and Lan Thi Huong Ho
| Year of publication: |
2023
|
|---|---|
| Authors: | Lien Thi Nguyet Au ; Hung Trong Hoang ; Lan Thi Huong Ho |
| Published in: |
Asia-Pacific journal of business administration. - Bradford : Emerald, ISSN 1757-4331, ZDB-ID 2500536-4. - Vol. 15.2023, 3, p. 345-360
|
| Subject: | Enterprises | Measurement scale | Tax authority | Tax service quality | Dienstleistungsqualität | Service quality | Messung | Measurement | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/APJBA-01-2021-0033 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014313752