Technical call centres : beyond "electronic sweatshops" and "assembly lines in the head"
Premilla D'Cruz; Ernesto Noronha
| Year of publication: |
2007
|
|---|---|
| Authors: | D'Cruz, Premilla ; Noronha, Ernesto |
| Published in: |
Global business review. - New Delhi [u.a.] : Sage, ISSN 0972-1509, ZDB-ID 2004354-5. - Vol. 8.2007, 1, p. 53-67
|
| Subject: | Callcenter | Call centre | Technische Beratung | Technological services | Arbeitsgestaltung | Job design | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003765172