TECHNICAL NOTE-A Note on Profit Maximization and Monotonicity for Inbound Call Centers
| Year of publication: |
2011
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| Authors: | Koole, Ger ; Pot, Auke |
| Published in: |
Operations research : the journal of the Operations Research Society of America. - Linthicum, Md : INFORMS, ISSN 0030-364X, ZDB-ID 1233890. - Vol. 59.2011, 5, p. 1304-1309
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