Techniques for coaching and mentoring

Introduction -- Introduction -- Coaching and mentoring techniques -- Getting ready for the coaching session -- Contracting -- Rapport building -- Helping the coachee articulate their issues -- Exploring beliefs and values -- Setting and pursuing goals -- Managing emotions -- Managing relationships -- Building support, influence and learning -- Techniques for teams -- Managing choices and decisions -- Understanding context -- Developing resilience/coping with setbacks -- Feedback -- Helping the coachee raise self-awareness/ self-understanding/ self-honesty -- Managing boundaries -- Dealing with problems in the coaching relationship -- Ending the coaching relationship -- Themes for the coach -- Supporting your coaching practice across cultures -- Evaluating your coaching -- Looking after yourself as a coach