Technology-enabled personalization : impact of smart technology choice on consumer shopping behavior
Year of publication: |
2022
|
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Authors: | Riegger, Anne-Sophie ; Merfeld, Katrin ; Klein, Jan F. ; Henkel, Sven |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 181.2022, p. 1-11
|
Subject: | Assemblage | Customer experience | Customer-facing retail technology | Personalization | Smart technology | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Technischer Fortschritt | Technological change | Digitalisierung | Digitization | Technologiewahl | Technology choice | Online-Handel | Online retailing | Innovationsakzeptanz | Innovation adoption |
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