Technology has agency too! : disentangling technology's causal and structural agency in a service system
Year of publication: |
2024
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Authors: | Anderson, Kelley Cours ; Hansen, Hans ; Laverie, Debra |
Published in: |
Journal of macromarketing. - Thousand Oaks, Calif. : Sage, ISSN 1552-6534, ZDB-ID 2068181-1. - Vol. 44.2024, 2, p. 510-533
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Subject: | marketing systems | technology agency | service-dominant logic | value destabilization | actor-network theory | Service-Dominant Logic | Service-dominant logic | Prinzipal-Agent-Theorie | Agency theory | Technischer Fortschritt | Technological change | Akteur-Netzwerk-Theorie | Actor-network theory | Informationstechnik | Information technology |
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