Technology in purchasing: Impacts on performance and future confidence

This study investigates how top Finance & Accounting managers perceive the performance implications of adopting technologies to improve Purchasing processes. Based on a large-sample (454) survey, we employ multivariate data analysis techniques to specifically provide insights into how e-Purchasing impacts organizational performance. We model a theoretical construct of e-Purchasing and empirically confirm our literature-based hypotheses that e-Purchasing strongly and positively correlates with the integration between the Finance and Purchasing departments, improves the operational performance within these departments, and positively affects the confidence of managers in future organizational performance in the face of internal and external risk. We discuss implications for purchasing and supply researchers and practitioners as well as areas for further research.