Technology readiness and the evaluation and adoption of self-service technologies
| Year of publication: |
2006
|
|---|---|
| Authors: | Liljander, Veronica ; Gillberg, Filippa ; Gummerus, Johanna ; van Riel, Allard |
| Published in: |
Journal of retailing and consumer services. - London [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 12043850. - Vol. 13.2006, 3, p. 177-192
|