Tell it like it is : The effects of differing responses to negative online reviews
| Year of publication: |
2018
|
|---|---|
| Authors: | Esmark Jones, Carol L. ; Stevens, Jennifer L. ; Breazeale, Michael ; Spaid, Brian I. |
| Published in: |
Psychology & Marketing. - Wiley, ISSN 0742-6046, ZDB-ID 2002068-5. - Vol. 35.2018, 12 (27.09.), p. 891-901
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1002/mar.21142 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012083926