Testing Social Media Advertising Effectiveness with Multi-Method User Experience Research
This study highlights the importance of pre-testing social media ads and explores the challenges of objectively assessing ad performance. It outlines how a multi-method approach combining facial coding and eye-tracking can help identify successful ads before launch. The findings emphasize the growing importance of user experience research (via digital empathy) for social media advertising and performance marketing.
| Year of publication: |
2023
|
|---|---|
| Authors: | Ahnfeld, Tobias ; Hahn, Alexander ; Joosten, Jan ; Klug, Katharina ; Totzek, Dirk |
| Published in: |
Marketing Review St.Gallen. - ISSN 1865-7516. - Vol. 40.2023, 6, p. 32-39
|
| Publisher: |
St.Gallen : Thexis Verlag |
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