• 1. Glossary of Terms Used In This Report
  • 2. Executive Summary
  • 2.1 Background
  • 2.2 Behavioural Testing of a Standardised Information Notice
  • 2.3 Findings from Behavioural Testing
  • 2.4 Recommended Standardised Information Notice
  • 3. Recommended Standardised Information Notice under the Common European Sales Law (“Recommended Notice”)
  • 4. Testing of a Standardised Information Notice for Consumers on a Common European Sales Law
  • 4.1 Background
  • 4.1.1 The Common European Sales Law
  • 4.1.2 A Standardised Information Notice for the CESL
  • 4.1.3 Objectives for the Testing
  • 5. Behavioural Experiments to Test the Effectiveness of a Standardised Information Notice
  • 5.1 Overview
  • 5.2 Summary of Review of Evidence
  • 5.2.1 Introduction
  • 5.2.2 Summary: Literature Review
  • 5.2.3 Summary: Consumer Interviews
  • 5.2.4 Summary: Consumer Survey
  • 5.3 Developing Variants of the Standardised Information Notice
  • 5.3.1 Procedure
  • 5.3.2 Wave I: Content Variations
  • 5.3.3 Wave II: Presentation Variations
  • 5.4 Developing the Behavioural Experiments
  • 5.4.1 Objectives and Overview
  • 5.4.2 Key Metrics
  • 5.4.3 The Balanced Scorecard
  • 5.4.4 Consumer Sample
  • 5.5 Results of Behavioural Experiment A
  • 5.5.1 Summary of Findings
  • 5.5.2 Treatment Groups
  • 5.5.3 Detailed Findings
  • 5.6 Results of Behavioural Experiment B
  • 5.6.1 Summary of Findings
  • 5.6.2 Treatment Groups
  • 6. Conclusions
  • 7. Recommended Standard Information Notice
  • 7.1 English
  • 7.2 German
  • 7.3 French