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Trust during retail encounters : a touchy proposition
Orth, Ulrich R., (2013)
Linked mystery shopping inventory to customer-seller encounters
Kehagias, John, (2011)
Effects of perceived organisational support and Guanxi on salesperson performance : the mediation of customer need knowledge
Wang, Guocai, (2011)
Unethically keeping the change while demeaning the act
Yang, Lifeng, (2017)
Ambivalence, selective exposure, and negativity effect
Yang, Lifeng, (2016)
Tipping the purchase with external cues : influencing the behaviors of ambivalent consumers with contextual primes