The antecedents and consequences of service climate in G2B e-government service providers : a case study of China
Dongyuan Wang, Zirui Men, Hong Ge, and Yuqiang Feng
| Year of publication: |
2013
|
|---|---|
| Authors: | Wang, Dongyuan ; Men, Zirui ; Ge, Hong ; Feng, Yuqiang |
| Published in: |
LISS 2012 ; Vol. 1. - Berlin [u.a.] : Springer, ISBN 978-3-642-32053-8. - 2013, p. 631-636
|
| Subject: | E-Government | E-government | Unternehmensdienstleistung | Business services | Dienstleistungsqualität | Service quality | Dienstleistungsberufe | Service workers | Arbeitsverhalten | Work behaviour | Führungsstil | Leadership style | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010188919