The antecedents of tourists' continuous usage intention of self-service technology in Taiwan
| Year of publication: |
2021
|
|---|---|
| Authors: | Wu, Cedric Hsi-Jui ; Phung, Thanh-Binh |
| Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 38.2021, 2, p. 281-298
|
| Subject: | self-service technologies | SSTs | perceived control | continuous usage intention | customer satisfaction | Taiwan | Kundenzufriedenheit | Customer satisfaction | Selbstbedienung | Self-service | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour |
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