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A mathematical model for integrated aircraft and crew recovery after a disruption : a Benders' decomposition approach
Khiabani, Amir, (2023)
Reliable reserve-crew scheduling for airlines
Schrotenboer, Albert H., (2023)
A survival model for flight delay propagation
Wong, Jinn-tsai, (2012)
The behavioral consequences of repeated flight delays
Ferrer, Juan-Carlos, (2012)
OM Forum--Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
Bitran, Gabriel R., (2008)
Managing customer experiences: perspectives on the temporal aspects of service encounters