The behavioural sequence of the financial services industry in Taiwan: Service quality, relationship quality and behavioural loyalty
| Year of publication: |
2006
|
|---|---|
| Authors: | Liang, Chiung-Ju ; Wang, Wen-Hung |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 26.2006, 2, p. 119-146
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