The best and worst time for management development

Can the worst time for an organisation provide the best circumstances for management learning? One UK local authority began a management development programme 18 months before a wholescale reorganisation. This was not regarded as a rational thing to do. Explores the messiness and the politics that had to be worked with by those believing that a programme was necessary. However, training anxious and cynical managers about rational strategic models of change would be wholly inappropriate. Instead, the programme addressed the often hidden struggles, messiness, anxiety, incertainty and politics which influence management learning in a complex and turbulent organisation. The article outline participants’ feelings about the learning processes, and explains how connections were made between personal learning and organisational change. Finally it assesses the programme’s outcomes, concluding that this “bad time” for the organisation resulted in the development of managers’ ability to handle a terrifying amount of change.