The business side of learning design and technologies

part PART I The Changing Practice of Learning Design and Technologies -- chapter 1 The Learning Design Profession: Your Job Is What? -- chapter 2 Designing to Improve Performance: It's All about Change -- chapter 3 Instructional vs. Non-Instructional Interventions: What's the Difference? -- chapter 4 Needs Assessment and Analysis: Is Instruction the Solution? -- part PART II The Workplace Environment -- chapter 5 The Impact of Organizational Culture: Walking the Walk -- chapter 6 Stakeholder Analysis: Who's on First? -- chapter 7 Emotional Intelligence: Catchphrase or Competency? -- part PART III Demonstrating the Value of Learning Design and Technologies -- chapter 8 Business Case Writing: Offense or Defense? -- chapter 9 Budgeting and Cost Management: Show Them the Money -- chapter 10 Project Management: People + Process = Results, Sometimes -- chapter 11 Evaluation: Metrics, Measures, Dashboards -- part Part IV: Issues, Trends, and Opportunities -- chapter 12 Analytics: Tapping into the Enterprise Infrastructure -- chapter 13 Professional Ethics: It May Not Be Illegal but ... -- chapter 14 Ten-Point Sanity Check: Avoiding Self-Inflicted Wounds -- chapter 15 Beyond Learning Design: Taking Your Career to the Next Level.