The challenge of e-learning in small enterprises : issues for policy and practice in Europe

The effective utilisation of e-learning resources in a small and medium sized enterprise (SME) depends on a sound learning infrastructure. This is the main result of a small research project, jointly undertaken by Cedefop and the European Commission (DG Education and Culture) that looked at the key issues in the use of e-learning in SMEs. A learning infrastructure is not just about computers and networks but entails the existence of a training strategy for human resource development. There is little evidence, apart from isolated knowledge-rich companies, to suggest that an individual SME is able to provide this kind of infrastructure. Thus, regional based support or advisory bodies must play a key role. E-learning in SMEs may be most powerful when it is integrated in company business processes through networks and systems for business development. This facilitates informal learning which is integrated with work processes. The tools or software systems used for learning may not be dedicated e-learning platforms but everyday business systems and software designed to promote learning objectives at the same time as business objectives. Thus, the idea of e-resources in place of e-learning materials is put forward.