The complete project manager : integrating people, organizational, and technical skills

Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword to the Second Edition -- Preface -- Introduction -- 1 Leadership and Management Skills -- 2 Personal Skills -- 3 Negotiating Skills -- 4 Political Skills -- 5 Conflit Management Skills -- 6 Project Management Skills -- 7 The Role of Humor and Fun -- 8 Organization Skills -- 9 Environment Skills -- 10 Change Management Skills -- 11 Sales Skills -- 12 Market and Customer Knowledge -- Epilogue: Integration -- References and Resources -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- About the Authors.