The concept of “client” from a process consultation perspective : A guide for change agents

Defines the different categories of client that a consultant must deal with and the levels of intervention that must be considered in relation to client types. Examines the principles of process consultation that must be observed in any client relationship. These principles show how process consultation as a form of helping differs from other kinds of consultation. Argues that every consultant needs to be able to play the process consultation role.

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Year of publication:	1997
Authors:	Schein, Edgar H.
Published in:	Journal of Organizational Change Management. - MCB UP Ltd, ISSN 1758-7816, ZDB-ID 2020442-5. - Vol. 10.1997, 3, p. 202-216
Publisher:	MCB UP Ltd
Subject:	Clients \| Consultations \| Interventions

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09534819710171077 [DOI]
Source:	Other ZBW resources

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