The Conceptual Domain of Service Quality for Inpatient Nursing Services
| Year of publication: |
2000
|
|---|---|
| Authors: | Koerner, Melissa M. |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 48.2000, 3, p. 267-283
|
| Publisher: |
Elsevier |