The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts
Margee Hume and Gillian Sullivan Mort
| Year of publication: |
2010
|
|---|---|
| Authors: | Hume, Margee ; Sullivan Mort, Gillian |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 2/3, p. 170-182
|
| Subject: | Kunst | Arts | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Emotion | Australien | Australia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003990915