The consequences of human resource stocks and flows : a longitudinal examination of unit service orientation and unit effectiveness
Robert E. Ployhart; Jeff A. Weekley; Jase Ramsey
Year of publication: |
2009
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Authors: | Ployhart, Robert E. ; Weekley, Jeff A. ; Ramsey, Jase |
Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 52.2009, 5, p. 996-1015
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Subject: | Humanressourcen | Human resources | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Ressourcenorientierter Ansatz | Resource-based view | USA | United States |
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