The customer revolution : how to thrive when customers are in control
Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis
| Year of publication: |
2001 ; 1. ed.
|
|---|---|
| Authors: | Seybold, Patricia B. ; Marshak, Ronni T. ; Lewis, Jeffrey M. |
| Publisher: |
New York, NY : Crown Business |
| Subject: | Reklamation | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 395 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-609-60772-3 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004610983